General FAQ
We are a rent | love | return floral & decor business. We specialize in creating wedding flower collections using premium silk flowers. We also have a large selection of unique and trendy decor available to rent across the United States.
For our local Minnesota brides, we provide full and partial wedding decorating packages. Schedule a consultation to learn more about how we can help you plan for your wedding day.
We are located in southwest Minnesota, but we ship our floral and eligible decor items anywhere in the United States, excluding Alaska and Hawaii.
For directions to our showroom, click here.
Yes. We are open by appointment only, and we offer free design consultations for our decorating services. This is a great opportunity to see our decor items and floral collections in person before renting them. For non-local brides, we offer 30-minute Zoom consultations where we can discuss and show you any products you're interested in. We’re here to help you create a design that fits your vision; we always love meeting and interacting with our couples!
Place your order as soon as you can to reserve your favorite items (we suggest 3-6 months out). When adding your first item, select the Rental Start Date for the day you want your items to arrive. We suggest choosing the date 2-3 days prior to your event.Â
After your event, return the flowers and decor in the same box they came in, using the return label that was provided. If you lost your return label, let us know and we will send one in email.
If you're a local bride, you will still need to place your rental order online. We offer free pickup at our showroom
All shipping costs are included in your initial order. You'll find a pre-paid shipping label along with instructions for the return process in the box you will receive. We suggest putting this label on the box right away.
Yes, you can rent up to 3 samples of maids bouquets, flower swags or a mixture of both for a 5 day period. Please do not select a Rental Start Date when adding the samples to your cart, this way they will ship out within 3-5 days of the order date. All samples are shipped through the US Postal Service with an estimated delivery date "not" guaranteed.Â
We do offer the option to buy select items. To see our items for sale, visit our Items for Sale page.
Ordering
We accept most credit cards for online rental orders.
With a credit card, you will have the option to pay the required 50% deposit or the full amount. Before shipping the items, we will charge the balance due.
For local pick-up, we do accept cash, check or credit card for the balance due.
The remaining 50% balance or any add-ons to your order is due 10 days prior to your event date. Orders will not be shipped until the balance is paid in full.
For local pick-up, balance is due at time of pick-up.
We recommend placing your order as soon as possible, but the standard is 3-6 months before your event. The earlier you book, the easier it is for us to guarantee your flowers or decor will be available. If you book under three months away, there’s a chance some of your items won’t be available. If this occurs, we will contact you right away to make any necessary changes.
Please contact us with any edits of deleted items or additions you would like and we will do this for you.
COMING SOON! Changes can be made up to 30 days before your rental date by logging into your customer account. There, you will be able to add or delete items by clicking on the eye icon. We will fulfill additions based on availability.
Contact us if you would like assistance with this process.
You will be able to choose the Rental Start Date for your items which can be anywhere from 2-3 days before your event. You will be notified once your order has shipped, and you can keep your rentals for up to five days.
If you need a longer rental period, please contact us.
The same five-day policy pertains to local pickups/special deliveries.
No problem! Please return your packages via UPS the Monday after or the following day in the case of a federal holiday. We will try to be accommodating based on your situation.
For local rentals, we will coordinate a time for you to drop the items back off.
We require a 90-day notice on all cancellations in order for you to receive a refund on your deposit. If you cancel your order less than 90 days before the rental date, you will forfeit the deposit. If you paid with the option of ‘full payment’ at the time of checkout, a refund of 50% will be issued.
Cancellation requests must be submitted via our contact form or by email at [email protected].
Floral Rental
Renting faux flowers is much easier on your budget. By renting our premium silk bouquets, brides can save more than half of what it would cost to buy traditional flowers. Another added bonus is that you won’t have to worry about your flowers wilting away or dying before the end of the day.
Yes! We’re very detail oriented and only want to provide the best wedding flowers to our brides. Our flowers look even better in person and have a soft, fresh scent to them!
Yes, it’s a perfect keepsake for your memory book! A premium silk wedding bouquet can be purchased for $200-$230 by selecting "buy" instead of "rent" on the product page. Contact us if you would like to be on the waitlist of a retired floral collection.
No, sorry, we do not design custom collections at this time, although you are welcome to add your own color ribbon as long as the item is returned in its original condition. Feel free to contact us about any premium silk floral collections or decor that might be in the works.
You most definitely can mix & match flower collections to create your desired look. Be sure to check out our blog post about which pairings we recommend.
Yes! All of our centerpieces are shipped with the flowers and container used in the product photos to make it convenient for you. The wedding flowers cannot be removed from the vase.
Decor Rental
Yes! We have a variety of wedding flower bundles and greenery to choose from. For garland and flower swags, we suggest having supplies on-hand such as zip ties to secure them in place.
No, the lanterns are all metal or wood with no glass for the sole purpose of lighter and cheaper shipping to you.
Yes, all our candles will come with batteries and must be returned in their original packaging and condition.
No worries! Call us and we will help you choose the decor that is right for you. In our state of Minnesota, we’ve been blessed to work with hundreds of brides to create their vision, and we would love to help you too!
Set-up and take-down is included in a Full Wedding Decor Package in which each package is customized to your needs. If you have any questions, feel free to contact us or request a consultation.
*Decorating services available to local brides only
start your event planning here!
